Volunteering for the UCLH Cancer Fund offers a unique opportunity to make a meaningful impact in the lives of patients with cancer and their families. By dedicating your time and skills, you can help support our projects, improving the overall patient experience.

Whether assisting with fundraising events, offering administrative support, or providing a comforting presence to those in need, we really appreciate whatever support you can offer us.


Featured Opportunity

We're looking for people to join our charity hub team!

Based in the UCLH Cancer Centre, our new UCLH Charity fundraising 'hub' offers a wonderful space for holding events, offering information, and for community engagement. Based in the Ground Floor reception area, the hub is a welcoming, friendly setting, helping to make the charity as a whole, including the Cancer Fund and Haematology Cancer Care funds within it, more visible and accessible to all.

We warmly welcome volunteers to join the team: if you have a desire to contribute positively to our community, we have opportunities for you. Reach out to us today to learn more about how you can get involved.

See below for main duties, or contact us if you're interested in volunteering!

As a charity hub volunteer, you'd help us out on our charity desk at the University College London Hospitals Macmillan Cancer Centre.

The UCLH Cancer Centre is a leading facility dedicated to providing comprehensive care and support for cancer patients. This state-of-the-art centre combines cutting-edge treatment with holistic support services to enhance the well-being of patients throughout their cancer journey. It offers a wide range of services including diagnostics, outpatient treatments, and supportive care, all under one roof.

With hundreds of patients visiting the centre everyday, as well as a large specialist clinical team of doctors, nurses, and consultants, the Cancer Centre is a busy environment, and a great opportunity for us as a charity to let people know about the support services, research initiatives, and wide range of projects we offer to ensure comprehensive care and support for cancer patients and their families.

Your main role will be to speak to visitors to the centre about the charity, in a friendly and approachable manner. A typical volunteer shift at the hub could involve:

  • Speaking to visitors to the cancer centre, who typically have a range of questions! If they'd like to know more about the charity, you'll be there to answer queries. We'll make sure you're equipped with the knowledge to answer questions.
  • Offering a friendly ear to visitors or patients and their families who may want to chat - not always specifically about the charity.
  • If someone would like to make a donation to the charity (we never ask this of anybody, but often people would like to give back), then accepting and thanking people for their donations.
  • Keeping the charity pod and charity space tidy, e.g. ensuring leaflet racks are full
  • If we are holding events at the hub, you may be able to assist with the coordination and setup of charity events or meetings.
  • Eventually, you could be involved with supporting new volunteers, helping them understand their roles and responsibilities.
  • Monitoring and reporting on visitor feedback to help improve the charity’s services and outreach efforts.
  • Assisting with stock management, including promotional items, donation forms, and other materials.

This is a new role for the charity, and we're keen to make sure that both volunteers and patients are getting the most out of it - this means that the role is very much open to development!

Benefits to UCLH

  • Increased interaction and social contact for patients
  • Successful signposting for the UCLH Charity and funds
  • Increased awareness of support and access to services
  • Offer a better experience for people interested in supporting our charity and funds
  • Ensuring UCLH services better meet need

Benefits to our volunteers

  • Experience volunteering at one of the most prestigious NHS Trust in the UK
  • Experience in providing crucial support and customer service to UCLH patients
  • Be the first point of contact for donors and people interested in our charities
  • Learn the basics of fundraising
  • Ability to gain experience and insight into working within the healthcare sector, including an excellent opportunity for those considering a career in health services or in customer service support roles.
  • References (on request, after 6 months/half the minimum volunteering period)
  • Out-of-pocket expenses are covered in line with our policy (currently, travel is covered to the value of £4.50 per day)